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Post by ron61630 on Sept 26, 2022 19:30:12 GMT
I am trying to login on the site to ask what consumer rights i have on a 16 month old laptop
Everytmei i try and log in ig get,\ a cumsumer rights page i get credit card advice, check you fuel bill, but tiddly squat on on the consumer rights act. I also have been getting grief the side telling me my pw is not long enoufg...12 character reqd and even wrote one that read mypwismorethan twlevecharacters and it still told me to write another one
So doe anyone or their spouse kbow the shortcut website please
It is driving me crazy TIA
edit to correct spelling as i had just woken upBrain and fingers not coordinating
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SteveW
Elder Statesman
Posts: 1,399
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Post by SteveW on Sept 26, 2022 23:34:09 GMT
Ron,
Would guess after 16 months very few rights but it depends which country you're in. The US used to limit product liability to 90 days, UK is at best a year. Its likely what was once a bleeding edge capable laptop 16 months ago could now be all but obsolete. Certainly my once (and still quite hot) laptop has been rejected by the Windows 11 tester. I hate Windows 10, its just too slow for the limited time I have left and still measures in years, I hope.
As for passwords many web sites require not just a sensible length using upper and lower case letters but both digits and punctuation characters. I normally use favourite numbers entered with the shift key down.
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Post by Jo on Sept 27, 2022 6:59:21 GMT
I would start with the company you purchased it from. I have a rule of thumb of buying electronic stuff from a reputable dealer like John Lewis who normally provides more than a 12 months Warranty for free. For instance on my TVs they provide 5 years  . Jo |
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Post by ettingtonliam on Sept 27, 2022 7:15:41 GMT
Currys/PC World don't want to know after 3 months---
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Post by Boadicea on Sept 27, 2022 9:58:19 GMT
Currys/PC World don't want to know after 3 months--- They'd like not to know - and some might let them achieve it, but use the sale of goods act, which has little to do with guarantees. |
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Post by chris vine on Sept 27, 2022 10:03:03 GMT
Apple are sometimes very good with sale of goods act if it is a known fault.
Chris.
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jem
Elder Statesman
Posts: 1,067
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Post by jem on Sept 27, 2022 14:37:27 GMT
I have had very good results from Morgan Computers, these are refurbished so not so expensive,
best wishes
Jem
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Post by ron61630 on Sept 28, 2022 10:42:28 GMT
It is the sale of good Act i need to go into and MSE have a lot of lay experts on there. IIRC 6yrs is mentioned
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weary
Part of the e-furniture
Posts: 290
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Post by weary on Sept 28, 2022 11:33:24 GMT
Sale of Goods Act (1979) was replaced by The Consumer Rights Act in October 2015. Consumer Rights Act overview here. Regards, Phil |
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